‘Bloggers, We Will Bury You’ - Restaurant Hospitality Magazine
Restaurant Hospitality Magazine writes about some tactics that restaurant owners could start to use to try to strike back against negative reviews/comments about their restaurant on the web:
“You’ve had to put up with the zero-accountability blogging phenomenon for years. But now a new option has emerged: you can hire an independent, third-party company to manage your online reputation. Their promise: No matter what a disgruntled customer, former employee or competitor posts about your restaurant, the online reputation management company will make it difficult for potential customers to find those negative references on the web.”
We here at BooRah have certainly heard our share of complaints about all the “drive-by” restaurant reviewers out there. For example, in response to a question posed to panelists at the recent Restaurant Bootcamp here in San Francisco - “Q: What’s the biggest challenge to starting a restaurant?” the answer was a single word: “Yelp”.
So, as a service for restaurateurs, we’ve recently introduced a free service - Track Your Restaurant Reviews. Once you sign up, if your restaurant gets a review written about it, we’ll let you know.
While we don’t condone sketchy tactics like trying to “hide” reviews — in fact, we do our best to provide a cross-source, objective look at all restaurant reviews — what you do next is your business.